Why am I receiving more than one bill for the same surgery?
There are a number of separate charges associated with your surgical procedure. You MAY receive charges from several companies.
- Our Surgical Center – facility fee for your surgical procedure.
- Your surgeon’s office – his/her fee for performing your surgery.
- Anesthesia provider – his/her fee for anesthesia services for surgery.
- Pathology – services for tissue specimens removed during surgery requiring further examination.
- Laboratory – services for laboratory tests run on specimens removed during surgery.
What types of payment do you accept?
We accept all major credit cards such as Visa, MasterCard, Discover and American Express. We also accept checks and money orders. WE ARE UNABLE TO ACCEPT CASH.
When should I expect my first bill?
We will bill you any balance due after your insurance company has paid your claim. There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.
Do you charge interest?
No
Are we able to set up a payment plan?
We do ask that all balances are paid in full within 90 days. If you encounter problems paying within the 90 days, please contact our office immediately and ask for our collections department.
What is your credit and payment policy?
Before your procedure, you will be informed about any financial responsibility due, including premium lens and laser fees. Payment will be due before your procedure or at check in. Please remember to bring a form of payment with you.
If you anticipate difficulty in paying your bill within the 60 day period please let us know immediately.